@import"https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap";:root{--brand: #5b5bd6;--brand-600: #4f46e5;--brand-700: #4338ca;--brand-tint: #eef0ff;--bg: #f6f7fb;--surface: #ffffff;--surface-2: #fbfbfd;--border: #e6e8ef;--border-strong: #d5d8e2;--text: #1a1c25;--muted: #6b7180;--faint: #9aa0af;--ok: #16a34a;--ok-bg: #e7f6ec;--warn: #b45309;--warn-bg: #fdf0dd;--info: #2563eb;--info-bg: #e7effe;--danger: #dc2626;--danger-bg: #fce8e8;--radius: 14px;--radius-sm: 10px;--shadow-sm: 0 1px 2px rgba(20, 22, 34, .05), 0 1px 3px rgba(20, 22, 34, .04);--shadow-md: 0 4px 12px rgba(20, 22, 34, .06), 0 2px 4px rgba(20, 22, 34, .04);--shadow-lg: 0 12px 32px rgba(20, 22, 34, .1)}*{box-sizing:border-box}html,body{height:100%}body{margin:0;font-family:Inter,system-ui,-apple-system,Segoe UI,sans-serif;background:var(--bg);color:var(--text);font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased}h1,h2,h3{letter-spacing:-.02em}h2{font-size:22px;font-weight:700;margin:0 0 4px}h3{font-size:16px;font-weight:600;margin:0 0 14px}a{color:var(--brand-600);text-decoration:none}a:hover{text-decoration:underline}hr{border:none;border-top:1px solid var(--border);margin:18px 0}.container{max-width:1080px;margin:0 auto;padding:32px 24px}.narrow{max-width:540px}.public-wrap{min-height:100vh;background:radial-gradient(1200px 500px at 80% -10%,#e9ebff 0%,transparent 60%),radial-gradient(900px 500px at -10% 110%,#eafff3 0%,transparent 55%),var(--bg);display:flex;flex-direction:column;align-items:center;padding:48px 20px}.brand-mark{display:flex;align-items:center;gap:10px;margin-bottom:24px;font-weight:800;font-size:18px;letter-spacing:-.02em}.brand-mark .dot{width:30px;height:30px;border-radius:9px;background:linear-gradient(135deg,var(--brand) 0%,#8b8bf0 100%);display:grid;place-items:center;color:#fff;box-shadow:var(--shadow-md)}.brand-mark .dot svg{width:17px;height:17px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:26px;margin-bottom:18px;box-shadow:var(--shadow-sm)}.card.floating{box-shadow:var(--shadow-lg);border-color:transparent}.card-lead{color:var(--muted);margin:-2px 0 20px}label{display:block;font-size:13px;font-weight:500;color:var(--text);margin:16px 0 6px}label.inline{display:flex;align-items:center;gap:8px;font-weight:500;margin:14px 0 0}input,select,textarea{width:100%;padding:11px 13px;background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-sm);color:var(--text);font-size:14px;font-family:inherit;transition:border-color .15s,box-shadow .15s}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px var(--brand-tint)}input[type=checkbox]{width:auto;accent-color:var(--brand)}textarea{min-height:96px;resize:vertical}select{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236b7180' stroke-width='2.5'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;padding-right:34px}button{background:var(--brand-600);color:#fff;border:none;padding:11px 18px;border-radius:var(--radius-sm);font-size:14px;font-weight:600;font-family:inherit;cursor:pointer;transition:background .15s,transform .05s,box-shadow .15s;box-shadow:var(--shadow-sm)}button:hover{background:var(--brand-700)}button:active{transform:translateY(1px)}button.ghost{background:var(--surface);border:1px solid var(--border-strong);color:var(--text);box-shadow:none}button.ghost:hover{background:var(--surface-2)}button:disabled{opacity:.55;cursor:not-allowed}.btn-lg{padding:13px 22px;font-size:15px;width:100%}.row{display:flex;gap:14px}.row>*{flex:1}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px}.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow-sm);position:relative;overflow:hidden}.stat:after{content:"";position:absolute;right:-20px;top:-20px;width:80px;height:80px;border-radius:50%;background:var(--brand-tint);opacity:.5}.stat .n{font-size:30px;font-weight:800;letter-spacing:-.03em;position:relative}.stat .l{color:var(--muted);font-size:13px;margin-top:2px;font-weight:500}.table-wrap{overflow:hidden;border-radius:var(--radius-sm);border:1px solid var(--border)}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:13px 16px;font-size:14px}thead th{color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.04em;background:var(--surface-2);border-bottom:1px solid var(--border)}tbody tr{border-top:1px solid var(--border);transition:background .12s}tbody tr:hover td{background:var(--brand-tint);cursor:pointer}td.mono{font-variant-numeric:tabular-nums;font-weight:600}.badge{display:inline-flex;align-items:center;gap:6px;padding:4px 11px;border-radius:999px;font-size:12px;font-weight:600;text-transform:capitalize;white-space:nowrap}.badge:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.badge.received{background:#eef0f4;color:#5b6472}.badge.diagnosing,.badge.repairing,.badge.testing{background:var(--info-bg);color:var(--info)}.badge.awaiting_parts{background:var(--warn-bg);color:var(--warn)}.badge.complete,.badge.shipped,.badge.closed{background:var(--ok-bg);color:var(--ok)}.badge.cancelled{background:var(--danger-bg);color:var(--danger)}.topbar{display:flex;align-items:center;justify-content:space-between;padding:0 24px;height:62px;background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:10}.topbar .brand-mark{margin:0;font-size:16px}.topbar nav{display:flex;align-items:center;gap:4px}.topbar nav a{padding:8px 14px;border-radius:8px;color:var(--muted);font-weight:500;font-size:14px}.topbar nav a:hover{background:var(--surface-2);text-decoration:none;color:var(--text)}.topbar nav a.active{background:var(--brand-tint);color:var(--brand-700)}.topbar nav a.signout{color:var(--faint)}.progress{display:flex;gap:5px;margin:16px 0 6px}.progress .step{flex:1;height:7px;border-radius:4px;background:var(--border);transition:background .2s}.progress .step.done{background:linear-gradient(90deg,var(--brand) 0%,#8b8bf0 100%)}.progress-labels{display:flex;justify-content:space-between;font-size:11px;color:var(--faint)}.note{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-sm);padding:12px 14px;margin-bottom:10px}.note .meta{font-size:12px;color:var(--faint);margin-bottom:5px;display:flex;align-items:center;gap:8px}.muted{color:var(--muted)}.faint{color:var(--faint)}.error{color:var(--danger);font-size:14px;margin-top:10px;background:var(--danger-bg);padding:10px 12px;border-radius:var(--radius-sm)}.ok{color:var(--ok);font-size:14px;margin-top:10px;background:var(--ok-bg);padding:10px 12px;border-radius:var(--radius-sm)}.success-icon{width:56px;height:56px;border-radius:50%;background:var(--ok-bg);color:var(--ok);display:grid;place-items:center;margin:0 auto 16px}.pill{font-size:11px;padding:2px 9px;border:1px solid var(--border-strong);border-radius:999px;color:var(--muted);font-weight:500}.ticket-num{font-size:30px;font-weight:800;letter-spacing:-.02em;font-variant-numeric:tabular-nums;color:var(--brand-700)}.kv{display:flex;gap:8px;padding:7px 0;border-bottom:1px solid var(--border);font-size:14px}.kv:last-child{border-bottom:none}.kv .k{color:var(--muted);min-width:120px}.page-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px;gap:16px;flex-wrap:wrap}.back-link{display:inline-flex;align-items:center;gap:6px;color:var(--muted);font-size:14px;margin-bottom:14px}